1. Registration

You need to register an account in order to use some of the services provided on this website. By registering an account, you agree to provide truthful, accurate, up-to-date, and complete personal information. For further information on how we use your personal data, please refer to our privacy policy. Individuals under the age of 18 must have their parents or guardians review our privacy policy before registering and using this website and its services. We reserve the right to only accept orders from individuals who are 18 years of age or older.

By using this website, you agree to be responsible for all activities carried out under your account. It is your responsibility to ensure the security of your account and password. If you suspect or become aware of any unauthorized use or misuse of your account, please contact us immediately.

 

2. Prohibited Activities and Violations

If your account engages in activities including but not limited to the following, we may take appropriate action against your account:

1. Attempting to use any technology to hide the use of multiple accounts or disrupt any of our services.

2. Initiating or disseminating messages containing illegal, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, blasphemous, hateful, or racially and ethnically offensive content.

3. Promoting or sending any spam messages.

4. Impersonating others or providing any false information.

Our company reserves the right to terminate any account at its discretion. In such cases, we will notify you via email regarding the termination of your account.

 

3. Intellectual Property

All software and content owned by our company (defined as including any text, audio or music, video, images, photographs, and graphics) are intellectual property works of our company and are protected by intellectual property laws, copyright laws, and international conventions. This website is intended for personal and non-commercial use only. Content may only be used for non-personal and/or non-commercial purposes with explicit authorization from our company and/or its third-party licensors. Without the prior consent or authorization from our company, you are not permitted to publish, reproduce, distribute, sell, or license any content from this website. Unauthorized actions may result in civil consequences or criminal penalties. Our company reserves the right to revoke or modify any services without notice. We are not responsible for any unavailability of this website for any reason or at any time.

 

4. Third-Party Links

本網站可能包含其他非本公司管理或準備的網站或資源。我們不能控制此等網站及資源 , 因此我們對任何使用此等網站及資源後而引致或與其有關的損失、損壞或指控概不負責。對於任何本網站以外的內容及其準確性 , 包括但不限於本網站的廣告商 , 本公司概不負責。用家使用本網站以外的網站或資源需自行承擔風險 , 並受此等網站各自的使用及服務條款約束。

 

5. Eligibility for Purchase

To make a purchase from our company, you must meet the following conditions:

1. Be 18 years of age or older.

2. Hold a valid credit card or debit card issued by a licensed bank that is accepted as a payment method by our company, or hold a valid Payme account, unless you choose to pay cash on delivery.

3. Ensure that the personal and payment information you provide is valid and accurate, including email address, full name, phone number, billing information, and any other information required by this website.

By placing an order on this website, you authorize our company to charge the total amount of the order to your credit card/debit card or Payme account. You also explicitly authorize us to conduct appropriate anti-fraud checks, such as credit checks, using the personal information you have provided, and to transmit or obtain information about you from third parties when necessary. Third parties may include, but are not limited to, credit reference agencies or anti-fraud agencies, which may retain information about you. For more information on how our company uses personal data, please refer to our privacy policy.

All orders are subject to availability of stock in the warehouse and confirmation of the order price. The items in your shopping cart are not reserved and may be purchased by other customers.

This website is for personal use only. Customers are not permitted to purchase items from this website for resale or business development purposes.

 

6. Product Description

Our company strives to ensure that the content and product descriptions on this website are accurate and complete. However, we do not guarantee that the content and product descriptions are accurate, complete, up-to-date, and error-free. If you find that the products provided by our company do not match the description, please refer to our return policy.

 

7. Prices

The prices displayed on this website are in Hong Kong dollars. We make every effort to ensure that all prices shown on this website are accurate, but we cannot guarantee that all prices are error-free and reserve the right to correct any errors. If we discover any pricing errors for any products you have ordered, we will notify you as soon as possible, and you will have the option to reconfirm or cancel the order. If we are unable to contact you, we will treat the order as canceled.

If your credit card/debit card is not in Hong Kong dollars, the final charge will be calculated in your account currency by your issuing bank based on the applicable exchange rate on the day of the transaction.

 

8. Payment

We accept payments from customers using Visa, MasterCard, Payme, and bank transfers before delivery.

By using the aforementioned credit cards/debit cards and online payment methods, you confirm that you are the owner of the credit card/debit card or Payme account, or that you have obtained the owner's authorization to use it. If your credit card/debit card issuer refuses to authorize payment to our company, we will not be responsible for any delays or non-delivery.

Our transaction process adheres to strict international security standards set by the payment card industry, providing you with a secure and protected shopping experience. If you have registered an account on this website and choose to store your credit card information with us, your information will be fully encrypted, used only for processing the transactions you initiate, and securely stored in our system. In the event that any unauthorized third party obtains your information provided when using our services, we will not be responsible for any losses you may suffer unless we have been negligent.

 

9. Order Acceptance

When you enter your personal information, payment details, and submit an order, we will send you an email to confirm receipt of the order. This email is only an acknowledgment of receiving the order and does not constitute acceptance of the order. When we send you an email confirming that the goods have been shipped, it signifies that your order has been accepted, and the contract between you and our company has been fulfilled. Only the products listed in the confirmation email dispatched upon shipment are included in the contract. Therefore, all sales contracts are entered into in Hong Kong Special Administrative Region in English.

Our company reserves the right to decide not to accept an order for any reason. Reasons may include, but are not limited to, the following:

1. The product(s) you ordered are out of stock or have been withdrawn due to failure to meet our quality standards or delivery restrictions applicable to one or all of the ordered products.

2. We discover pricing or product description errors.

3. We are unable to obtain payment authorization.

4. You do not meet the purchasing eligibility stated in the terms and conditions.

If there are any issues with your order, our customer service team will contact you as soon as possible.

 

10. Delivery and Pickup

When you place an order online, you will receive an estimated delivery time. Our company's team will make every effort to deliver the goods within the estimated time, but we cannot guarantee that the products will be delivered to you within the specified timeframe.

Our company insures every order during the shipping process until the goods are delivered to you or picked up. When picking up the goods, you will be required to sign a confirmation of receipt. Once signed, you assume responsibility for the products. If the recipient or pickup person is not the original purchaser or if the delivery is a gift, your acceptance of the recipient's or pickup person's signed confirmation serves as proof of delivery and indicates that our company has completed your order, thereby accepting the transfer of responsibility. Our company reserves the right to update the delivery policy without prior notice.

Delivery Service:

- Delivery service is only available within the Hong Kong Special Administrative Region of the People's Republic of China.

- Please note that all goods will be delivered according to the schedule and to the best of our abilities. Deliveries will only be made when someone is available to receive the goods. Our company is not responsible for any requests to leave the goods unattended.

- Deliveries may be delayed in the event of a typhoon signal number 8 or black rainstorm warning. Our company will contact you to confirm the revised delivery time and location.

- If there are any changes to your delivery address, you are responsible for notifying us immediately.

- We reserve the discretion to refuse delivery service to any customer.

 

11. Exchange Policy

Our company strives to provide you with the best online shopping experience, which is why we have a 7-day product quality guarantee exchange policy. If for any reason you are not completely satisfied with the product, you can return it and receive a replacement.

If you discover that the product is not in good condition, please contact us at +852 2813 1788.

When providing information, please include photos of the product as evidence. If our customer service department accepts the case, please send the product to our customer service department for verification.

 

12. Your Rights

These terms and conditions do not intend to affect your rights under the laws of the Hong Kong Special Administrative Region.

 

13. Liability

The opinions expressed by designers, companies, or third parties and their affiliates who sell products on this website are purely their own. Our company is not responsible for any such opinions, and these opinions do not necessarily reflect the views of our company.

 

We do not guarantee that the use of this website and its services will be error-free, nor do we guarantee that the website or the servers supporting the website are free from viruses or other harmful components. We recommend that all users of this website ensure that they have installed the latest software, including antivirus software.

 

Certain events may occur beyond the reasonable control of our company, such as severe weather conditions. In such cases, our company will make every effort to maintain the service, but we are not responsible for any failure to meet these terms and conditions.

 

14. Compensation and Waiver

You agree to indemnify and hold us, including our employees, directors, agents, affiliates, successors, and suppliers, fully indemnified against any liability, claims, expenses, damages, and losses incurred as a result of your breach of the terms of service, including legal fees. This includes any other person's use of this website through your account, whether or not authorized by you.

 

If you breach the terms of service and we do not take any action against you, it does not constitute a waiver of our rights and remedies in the event of any subsequent or similar breach of the terms of service.

 

15. Complaints

We have a complaint handling procedure in place to promptly address any disputes that may arise. If you have any complaints or feedback regarding your order, please contact our customer service team.

 

16. Legal Jurisdiction and Court Authority

You and our company agree that these terms and conditions shall be governed by and interpreted in accordance with the laws of the Hong Kong Special Administrative Region of the People's Republic of China ("Hong Kong"). Our company reserves the right to modify these terms and conditions at its absolute discretion. This Chinese translation is for reference purposes only, and in the event of any discrepancy between the Chinese and English versions, the English version shall prevail.

 

17. Force Majeure

Our company shall not be liable for any delay or failure to perform resulting from or caused by events beyond our reasonable control, including but not limited to fire, flood, accidents, riots, war, government intervention, embargoes, strikes, labor disputes, equipment failures, or any other causes beyond our control.